Terms of Service
Last updated: January 9, 2026
1. Acceptance of Terms
By accessing and using OurSay ("the Platform"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Platform.
2. Eligibility
To use OurSay, you must:
- Be at least 18 years old
- Be a verified Australian resident
- Provide accurate phone number and email address
- Maintain only one account per person
3. Account Registration
When you create an account, you agree to:
- Provide truthful and accurate information
- Verify your identity through phone and email verification
- Keep your login credentials secure
- Notify us immediately of any unauthorized account access
- Not create multiple accounts or share your account with others
4. Voting Rules
When participating in votes:
- You may vote only once per issue
- Votes cannot be changed after submission
- All votes are anonymous and cannot be traced back to you
- You must vote before you can view results or participate in discussions
- Issues close after a predetermined period (typically 21 days)
5. Community Guidelines
When commenting or participating in discussions, you must not:
- Post hateful, discriminatory, or offensive content
- Make threats or incite violence
- Share personal information about yourself or others
- Engage in harassment or bullying
- Post spam, advertisements, or promotional content
- Attempt to manipulate votes or discussions
- Use automated tools or bots
Violations may result in comment removal, account suspension, or permanent ban.
6. Content Moderation
OurSay reserves the right to review, moderate, and remove any content that violates these Terms. We use automated filters and community reporting to maintain a respectful environment. Removed content and the reasons for removal will be logged.
7. Issue Creation (Admin Only - MVP Phase)
During our MVP phase, only verified administrators can create issues. In the future, we plan to allow verified users to submit issues for a fee. Issues must be:
- Relevant to Australian federal policy or national interest
- Non-partisan and clearly worded
- Answerable with Yes/No
8. Intellectual Property
Your Content: You retain ownership of comments and content you post. By posting, you grant OurSay a license to display, distribute, and analyze your content.
Our Content: The OurSay platform, logo, design, and aggregated voting data are owned by OurSay. You may not reproduce or redistribute without permission.
9. Data Usage
We collect and use your data as described in our Privacy Policy. By using OurSay, you consent to this data collection and usage.
10. Disclaimer of Warranties
OurSay is provided "as is" without warranties of any kind. While we strive for accuracy and reliability, we do not guarantee:
- Uninterrupted or error-free service
- Accuracy of voting results or discussions
- Protection against all security threats
11. Limitation of Liability
To the fullest extent permitted by Australian law, OurSay shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Platform.
12. Termination
We reserve the right to suspend or terminate your account at any time for violations of these Terms. You may delete your account at any time from your profile settings.
13. Changes to Terms
We may update these Terms from time to time. Continued use of the Platform after changes constitutes acceptance of the new Terms. Significant changes will be communicated via email.
14. Governing Law
These Terms are governed by the laws of Australia. Any disputes shall be resolved in Australian courts.
15. Contact Us
If you have questions about these Terms, please contact us:
Email: legal@oursay.com.au